Documents
In this document centre, you will find various forms, terms & conditions and user guides related to Banking Services, Investment Services and Home Loans. Since these documents are updated from time to time, please make sure to download them from this page whenever needed to ensure that you have the most recent version.
Banking Services
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Retail Banking Terms and Conditions
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Retail Banking Tariffs & Charges Schedule
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Fee Information Document – Current Account
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Retail Banking Interest Rates Sheet
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User Guide – Becoming a MeDirect Customer
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User Guide – Online Banking
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User Guide – Mobile App
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Depositor Compensation Scheme Information Sheet
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Correspondent Bank Network
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Group Conflict of Interest Policy
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Release of Estate Form
Investment Services
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Investment Services Terms and Conditions
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Investment Services Tariffs & Charges Schedule
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Asset Transfer Form
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W-8BEN Form
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W-8BEN-E Form
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Best Execution and Best Selection Policy
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MiFID II Top 5 Venue Reporting 2023
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MiFID II Top 5 Venue Reporting 2022