To be eligible to order a card you need to have a current account. Login to the MeDirect App or via Online Banking and go to the Cards tab. Here you will be given the option to choose a virtual or a physical card.
When ordering a physical card, you will be requested to confirm your delivery address as well as create your card PIN. This PIN will be used for cash withdrawals and certain card payments.
Yes, you can use your card wherever Mastercard is accepted. You can also open and fund accounts in multiple currencies; this will enable you to buy the currency you need ahead of time.
Withdrawing cash from an ATM using your MeDirect card is free of charge for the first €350 per month. After this limit is reached, a fee is charged as per our tariffs and charges, which can be found here.
Yes, you can connect your debit card to the Google Wallet in order to be able to use your smartphone or smartwatch for online and contactless in-store purchases. Apple Pay will also be available in the near future.
The simplest way to connect your MeDirect debit card to a digital wallet is through the MeDirect mobile app. Open the app, go to the cards section, click on ‘Add to Google Pay’ and follow the instructions.
You can also connect using your device. To get started with Google Pay, you first need to download the Google Wallet app from the Play store. Once you download and open the app, at the bottom, tap ‘Add to Wallet’ followed by ‘Payment Card’. Tap ‘New credit or debit card’ and follow the instructions.
Yes, you can disconnect your card from a digital wallet.
Google Wallet users can also disconnect their cards from the Google Wallet app. Simply tap the card, then click ‘More’ which is located at the top right and then click ‘Remove payment method’.
Google Pay will become inactive whenever a card expires, or a new card is requested. This means that you will need to add your new card to Google Wallet to continue using the service.
Android users should go to android.com/find and sign into their Google account from where you can remotely lock and sign out of your device as well as delete all the content.
Always remember to also contact us immediately on +356 2557 4400.
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We strive to ensure a streamlined account opening process, via a structured and clear set of requirements and personalised assistance during the initial communication stages. If you are interested in opening a corporate account with MeDirect, please complete an Account Opening Information Questionnaire and send it to corporate@medirect.com.mt.
For a comprehensive list of documentation required to open a corporate account please contact us by email at corporate@medirect.com.mt or by phone on (+356) 2557 4444.